Shipping policy

Thank you for visiting and shopping at Sandy Point Chandlery Ltd.​ Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

Shipment processing time
All orders are processed as soon as possible. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Sandy Point Chandlery Ltd.​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy
We currently do not ship outside the UK.

Returns Policy
Our ​Return & Refund Policy​ provides detailed information about options and procedures for returning your order.

INTERNATIONAL SHIPPING POLICY

At Sandy Point Watersports, we’re excited to offer international shipping to our customers around the globe! Please review the details below to understand our international shipping process:

  1. Shipping Destinations
    We ship to most countries worldwide. If your country is not listed at checkout, please contact us for assistance.

  2. Shipping Costs
    Shipping costs are calculated at checkout based on your location and the weight of your order. Additional customs duties, taxes, or fees may apply depending on your country’s regulations.

  3. Delivery Times
    Delivery times vary by destination. Estimated delivery times will be provided at checkout. Please note that delays may occur due to customs processing or other unforeseen circumstances.

  4. Taxes, Customs and Duties
    Customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the shipping cost and must be paid upon delivery.

  5. Tracking Information
    Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.

  6. Lost or Damaged Packages
    If your package is lost or arrives damaged, please contact us immediately so we can assist you in resolving the issue.